Privacy Policy

Bed Buys CC
Unit 6 Caltex Garage Centre, Cnr De La Rey & Robert Sobukwe, Parow Industrial
Cape Town, 7500, South Africa
Website: www.bedbuys.co.za
CK2004/112399/23 | VAT: 4120216256

Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.bedbuys.co.za (the "Site").

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including:

  • Web browser

  • IP address

  • Time zone

  • Installed cookies

Additionally, we collect:

  • Pages or products viewed

  • Websites or search terms that referred you

  • Interactions with the Site

This is referred to as “Device Information.”

We collect Device Information using:

  • Cookies: Small data files often containing an anonymous identifier. Learn more at www.allaboutcookies.org.

  • Log Files: Record actions on the Site, including IP address, browser type, ISP, referring/exit pages, and timestamps.

  • Web Beacons/Tags/Pixels: Electronic files that record how you browse.

When you make a purchase, we collect:

  • Name

  • Billing address

  • Payment information (e.g., credit card numbers)

  • Email address

  • Phone number

This is referred to as “Order Information.”

Payment is processed by PayGate, a DPO Company compliant with POPIA (Protection of Personal Information Act No.4 of 2013).

“Personal Information” in this policy includes both Device and Order Information.

How Do We Use Your Personal Information?

We use Order Information to:

  • Fulfill orders (process payment, provide invoices, order confirmations)

  • Communicate with you

  • Screen for potential risk or fraud

  • Provide info or advertising based on preferences shared

  • Provide requested services

  • Handle customer support inquiries

  • Analyze user trends and needs

  • Notify of changes to services, terms, or policies

We use Device Information to:

  • Screen for potential risk or fraud

  • Improve and optimize our Site (analytics, marketing performance, user behavior)

Sharing Your Personal Information

We share Personal Information with third parties to assist with its use as outlined above.

For example:

  • We use Google Analytics. Read their privacy policy here or opt out here.

  • We may disclose information to comply with laws, regulations, lawful requests (e.g., subpoenas), or to protect rights.

Behavioural Advertising

We use Personal Information for targeted marketing.

You can opt out of targeted ads:

Or contact our office to be removed from marketing lists.

Do Not Track

We do not alter our data collection practices in response to Do Not Track signals.

Data Retention

Order Information is retained unless and until you request its deletion.

Minors

The Site is not intended for individuals under the age of 18.

Camera Surveillance

Cameras in our stores record footage for:

  1. Safety and security of customers and employees

  2. Protecting the interests of Bed Buys regarding incidents on premises

Changes

This policy may be updated to reflect changes to our practices or for legal, operational, or regulatory reasons.

Contact Us

For questions, concerns, or complaints: Email: info@bedbuys.co.za

Bed Buys CC
Unit 6 Caltex Garage Centre, Cnr De La Rey & Robert Sobukwe, Parow Industrial
Cape Town, 7500, South Africa
Website: www.bedbuys.co.za
CK2004/112399/23 | VAT: 4120216256